Since joining the University of Memphis’ Department of Computer Science in September 2003, Cheryl has held the title of secretary, and later of Administrative Associate until April 2015. Ms. Hayes ran the day-to-day operations for the department, including administrative, academic, HR, financial and research support. She has gained valuable knowledge, skills and experience during her 11-plus years at the university. Also during her tenure, she has earned an MPS in Human Resources Leadership degree and an MBA degree. Her BBA degree was earned from Delta State University in Cleveland, MS.